General Terms and Conditions of the Memoro App
General Terms and Conditions (GTC) of Memoro GmbH
1. Scope
These General Terms and Conditions (hereinafter referred to as "GTC") apply to the use of the "Memoro" app and the use of all services offered through the app.
2. Registration and Account
To use the services of Memoro, the user must register in the app and create a personal account. During registration, truthful and current information must be provided.
3. Services of Memoro
Memoro offers services in the field of audio transcription and summaries. Users can upload their audio files through the app and request the corresponding transcriptions and/or summaries.
4. User Responsibility
Users are responsible for the responsible use of the app and services. This includes uploading illegal or legally protected content without the required permission. Each user bears full responsibility for the content they upload in the app.
5. Copyright
The copyrights to the uploaded content remain with the user. Memoro does not claim ownership of the submitted content but requires the right to use this content for the provision of services.
6. Disclaimer
Memoro is not liable for errors or inaccuracies in the transcriptions or summaries. The services are provided "as is" and without any warranties.
7. Data Protection
Memoro is committed to protecting the privacy of its users. Details on data protection are described in our Privacy Policy.
8. Prices and Payment Terms
The prices for Memoro's services are listed in the app. All payments are due prior to using the services. Payments are made through the payment methods offered in the app.
9. Termination
Memoro reserves the right to block or delete accounts in case of violations of these GTC or misuse of the services. Users can delete their account at any time via the app.
10. Changes to the GTC
Memoro may change these GTC from time to time. Users will be notified of significant changes. Continued use of the app after such changes constitutes acceptance of the revised terms.
11. Applicable Law and Jurisdiction
These GTC are subject to German law. The place of jurisdiction is Freiburg, Baden-Württemberg.
General Terms and Conditions of the Memoro Website
1. Scope
These General Terms and Conditions ("GTC") apply to the business area of Memoro GmbH, Reichenaustraße 11a, 78464 Konstanz (hereinafter referred to as "the Company"). The Company owns and operates the platform www.memoro.ai and provides paid and unpaid services related to company formation, contract creation, commercial register changes, and course delivery. The Company also offers consulting services and grants license rights. Furthermore, the Company sells products in the aforementioned area. These GTC apply to the areas mentioned above as well as the other services that the Company provides directly and indirectly to the customer.
2. Contract Conclusion
The contract is concluded by the customer's acceptance of the Company's offer regarding the purchase of services, products, or licenses. The contract is also concluded if the customer uses the services offered by the Company or acquires or uses the Company's products (license).
3. Prices
Unless otherwise stated, all prices are in Swiss Francs (CHF). All prices are exclusive of any applicable value-added tax (VAT). Prices are exclusive of any other applicable taxes. The Company reserves the right to change prices at any time. The prices valid at the time of contract conclusion on the website www.memoro.ai or according to the separate price list of the Company shall apply. For the customer, the prices valid at the time of contract conclusion shall apply.
4. Payment
The customer is obliged to pay the invoiced amount within 30 days of the invoice date, unless they have already paid the amount during the ordering process via credit card, PayPal, or other payment systems. If the invoice is not paid within the aforementioned payment period, the customer will be reminded. If the customer does not pay the invoice within the set reminder period, they will automatically be in default. From the time of default, the customer owes default interest at a rate of 5%. The Company reserves the right to demand advance payment at any time without giving reasons. Offsetting the invoiced amount against any claim the customer may have against the Company is not permitted. The Company shall have the right to refuse the provision of services, the delivery of the product, or the granting of the license in case of payment default.
5. Obligations of the Company
5.1. Provision of Services
Unless otherwise agreed, the Company fulfills its obligations by providing the agreed services. The service includes the services that were published online at the time of contract conclusion or were previously published. A large part of the Company's services is provided online. For all other services, the Company's headquarters shall be the place of performance, unless otherwise stipulated.
5.2. Auxiliary Persons
The parties expressly have the right to engage auxiliary persons to perform their contractual obligations. They must ensure that the engagement of the auxiliary person complies with all mandatory legal provisions and any applicable collective bargaining agreements.
6. License
6.1. Use
The Company grants the customer the right to use the documents of the respective contract boxes. These rights of use are non-exclusive, non-transferable, and limited to use by the customer. The individual documents serve as templates and may only be used by the customer as templates and for their own purposes. Any transfer to third parties or other use, whether commercial or otherwise, is prohibited.
6.2. Formatting
If the documents are created in a format that restricts the customer's rights of use, this corresponds to the will of the Company, and reformatting is not permitted.
6.3. Term
The content is available to the customer for the agreed duration. After the expiration of this period, the customer no longer has any claim to the content of the contract boxes.
7. Obligations of the Customer
7.1. Exercise of Rights of Use
The customer is obliged to exercise the rights of use only to the extent granted. The customer is solely responsible for the secure storage of their access data and passwords. The customer is responsible for the content of the data and information entered. The customer is obliged to take all necessary precautions for the Company to provide the service promptly. The customer must take the precautions at the agreed place, at the agreed time, and to the agreed extent. Depending on the circumstances, this includes providing suitable information and documents to the Company. By accepting these GTC, the customer also confirms that they have unrestricted legal capacity and are of legal age. By registering, the customer expressly declares that all information provided is truthful, current, and in compliance with the rights of third parties, moral standards, and the law.
7.2. Duty to Cooperate
The customer is obliged to take all necessary precautions for the Company to provide the service promptly. The customer must take the precautions at the agreed place, at the agreed time, and to the agreed extent. Depending on the circumstances, this includes providing suitable information and documents to the Company. Furthermore, the customer is obliged to cooperate fully and promptly.
