Terms and Conditions of the Memoro App

1. Scope

These General Terms and Conditions (hereinafter “Terms”) apply to the use of the “Memoro” app and all services offered through the app.

2. Registration and Account

To use Memoro’s services, users must register in the app and create a personal account. During registration, truthful and current information must be provided.

3. Memoro Services

Memoro provides services in the field of audio transcription and summaries. Users can upload their audio files through the app and request corresponding transcriptions and/or summaries.

4. User Responsibility

Users are responsible for the responsible use of the app and services. This includes uploading illegal or legally protected content without the required authorization. Each user bears full responsibility for the content they upload in the app.

The copyright of uploaded content remains with the user. Memoro does not claim ownership of the transmitted content, but requires the right to use this content for the provision of services.

6. Disclaimer

Memoro is not liable for errors or inaccuracies in transcriptions or summaries. The services are offered “as is” and without any guarantees.

7. Privacy

Memoro is committed to protecting users’ privacy. Details on data protection are described in our privacy policy.

8. Prices and Payment Terms

Prices for Memoro’s services are indicated in the app. All payments are due before using the services. Payments are made through the payment methods offered in the app.

9. Termination

Memoro reserves the right to block or delete accounts for violations of these Terms or misuse of services. Users can delete their account at any time through the app.

10. Changes to Terms

Memoro may change these Terms from time to time. Users will be notified of significant changes. Continued use of the app after such changes constitutes consent to the revised terms.

11. Applicable Law and Jurisdiction

These Terms are governed by German law. The place of jurisdiction is Freiburg, Baden-Württemberg.

Terms and Conditions of the Memoro Website

1. Scope

These General Terms and Conditions (“Terms”) apply to the business area of Memoro GmbH, Reichenaustraße 11a, 78464 Konstanz (hereinafter “Company”). The Company owns and operates the platform www.memoro.ai and provides paid and free services related to company formation, contract creation, commercial register changes, and conducting courses. In addition, the Company offers consulting services and grants license rights. Furthermore, the Company sells products in the above-mentioned area. These Terms apply to the above-mentioned areas as well as other services that the Company provides directly and indirectly to the customer.

2. Contract Conclusion

The contract is concluded through the customer’s acceptance of the Company’s offer regarding the purchase of services, products, or licenses. The contract is also concluded when the customer uses the services offered by the Company or purchases or uses the Company’s products (license).

3. Prices

Unless otherwise offered, all prices are in Swiss Francs (CHF). All prices are exclusive of any applicable value-added tax (VAT). Prices are exclusive of other applicable taxes. The Company reserves the right to change prices at any time. The prices valid at the time of contract conclusion on the website www.memoro.ai or according to the Company’s separate price list apply. The prices valid at the time of contract conclusion apply to the customer.

4. Payment

The customer is obligated to pay the invoiced amount within 30 days from the invoice date, unless they have already paid the amount during the ordering process via credit card, PayPal, or other payment systems. If the invoice is not paid within the aforementioned payment period, the customer will be reminded. If the customer does not pay the invoice within the set reminder period, they automatically fall into default. From the time of default, the customer owes default interest at a rate of 5%. The Company reserves the right to require advance payment at any time without giving reasons. Offsetting the invoiced amount with any claim of the customer against the Company is not permitted. The Company has the right to refuse service provision, product delivery, or license granting in case of payment default.

5. Company Obligations

5.1. Service Provision

Unless otherwise agreed, the Company fulfills its obligation by providing the agreed service. The service includes the services that are or were published online at the time of contract conclusion. A large part of the Company’s services are provided online. For all other services, the Company’s headquarters is the place of performance, unless other provisions are made.

5.2. Assistants

The parties have the express right to involve assistants to fulfill their contractual obligations. They must ensure that the involvement of assistants is done in compliance with all mandatory legal provisions and any collective labor agreements.

6. License

6.1. Use

The Company grants the customer the right to use the documents of the corresponding contract boxes. These usage rights are non-exclusive, non-transferable, and limited to use by the customer. The individual documents serve as templates and may only be used by the customer as templates and for their own purposes. Any transfer to third parties as well as other use, commercial or otherwise, is prohibited.

6.2. Formatting

If the documents are created in a format that restricts the customer’s usage rights, this corresponds to the Company’s will and reformatting is not permitted.

6.3. Time Limitation

The content is available to the customer for the agreed duration. After this period expires, the customer no longer has any claim to the content of the contract boxes.

7. Customer Obligations

7.1. Exercise of Usage Rights

The customer is obligated to exercise the usage rights only to the granted extent. The customer is fully responsible for the secure storage of their access data and passwords. The customer is responsible for the content of the captured data and information. The customer is obligated to immediately take all measures necessary for the Company to provide the service. The customer must take the measures at the agreed place at the agreed time and to the agreed extent. Depending on the circumstances, this includes providing suitable information and documents to the Company. By accepting these Terms, the customer also confirms that they have unlimited legal capacity and are of legal age. By registering, the customer expressly declares that all information provided is truthful, current, and in accordance with the rights of third parties, good morals, and the law.

7.2. Cooperation Obligations

The customer is obligated to immediately take all measures necessary for the Company to provide the service. The customer must take the measures at the agreed place at the agreed time and to the agreed extent. Depending on the circumstances, this includes providing suitable information and documents for the Company. Furthermore, the customer is obligated to comprehensive and prompt cooperation.